Act on Specified Commercial Transactions

・Company Name

Anjin LLC 

・Operations Manager

Manager

・Address

Mutsumi Building 3F, 2-10-28 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa

・Phone Number 

082 576 8107 (We do not accept support requests or orders by phone

Email Address

[email protected]

・Website URL

https://agames.jp

・Payment Methods

Credit Card, Bank Transfer, PayPay, Amazon Pay

・Additional Fees Required Beyond Product Price

None (No shipping fees, etc.)

・Timing and Method of Payment for Products/Rights (Consideration for Services)

Credit Card: On the withdrawal date determined by each credit card company

Credit: At the time of service application

Bank Transfer: On the date of transfer

PayPay: At the time of service application

Amazon Pay: At the time of service application


Billing occurs at the time of application. If payment is not received within 12 hours of the application, the order will be canceled.

・Monthly Payment Timing

For the second and subsequent payments, the payment deadline is the day before the renewal date.
Example: If you apply for a service on April 6th, the contract renews on the 6th of every month. The payment deadline for renewal will be by the 5th of every month.

・Minimum Usage Period

For a 1-day contract, the minimum usage period is 1 day.

For a monthly contract, the minimum usage period is 1 month.

For a 6-month contract, the minimum usage period is 6 months.

For an annual contract, the minimum usage period is 1 year.


・Product Delivery Timing

Within 24 hours after payment

・Product Delivery Method

Server details will be provided via email

・Returns and Refunds

Returns are not accepted after purchase

・Support Hours 

Weekdays 10:00 AM - 5:00 PM

・Cancellation

Unless otherwise stated, all plans will automatically renew. If you complete the cancellation procedure, the contract will be canceled at the end of your subscribed period (upon renewal). Even if you complete the cancellation procedure in the middle of a plan, you can continue to use the service until the end of your subscribed period. There are no refunds for canceling in the middle of a plan.

・Cancellation Conditions

There are no conditions other than utilizing the service for the minimum contract period. Mid-term cancellations during the minimum contract period are accepted, but no refunds will be provided.

・Terms of Service can be found here.