AGAMES Terms of Service

(This English translation is provided for convenience only. The Japanese version legally applies.)

 

Article 1 (Application of Terms of Service)

 Anjin LLC (hereinafter referred to as the "Company") establishes these Hosting Service Terms of Service (hereinafter referred to as the "Terms of Service"), and provides the AGAMES Hosting Service (hereinafter referred to as the "Service") based on these Terms of Service.

2. The subscriber shall use the Service in compliance with the Terms of Service.

 

Article 2 (Modification of Terms of Service)

The Company may modify the Terms of Service. In this case, the fees and other conditions of provision shall be in accordance with the modified Terms of Service.

2. When modifying the Terms of Service, the Company shall notify or inform the subscribers subject to the modification in advance by a method determined separately.

 

Article 3 (Types of Services)

 The basic services provided by the Company under the Service are as follows, and their details shall be stated separately on the AGAMES website (https://agames.jp).

(1)   Minecraft

(2)   Games

(3)   VPS

(4)   Application Server

(5)   WEB Server

 

 

 Article 4 (Provision of Services)

Unless otherwise specified, the use of the Service is guaranteed only within Japan, and no guarantees are provided for use from outside of Japan.

2. The Service is available to individuals aged 13 and over. However, minors require the consent of a legal representative.

3. Support for the Service concludes once a connection is confirmed after the server installation.

4. Questions and inquiries to the Company will be addressed according to our standards and deadlines.

5. Since all notifications from the Company to subscribers are conducted on our Discord server, we strongly recommend that subscribers register on our Discord server.

 

Article 5 (Entrustment to Third Parties)

 In providing the Service, the Company may entrust operations related to the management of the Service (including contractual and non-contractual procedures such as application acceptance, post-provision termination, etc.) to a third party designated by the Company.

2. The Company shall disclose information regarding subscribers, users, and others related to the Service to the entrusted party pursuant to the preceding paragraph, strictly within the scope necessary for the operation of the Service.

 

Article 6 (Termination of Service)

The Company may terminate a part or all of the Service, or change the provision specifications, technical requirements, etc. (including content not disclosed to the subscriber) of the Service.

2. In the event of a significant change or termination of a basic service, the Company shall notify the subscribers of the relevant basic service at least one month prior to the change or termination.

3. If the Company modifies the Service in cases other than those set forth in the preceding two paragraphs, it shall notify or inform the subscribers of the relevant Service in advance by a method determined by the Company. However, the Company may choose not to provide notification or information for changes to provision specifications, technical requirements, etc., that are not disclosed to subscribers.

4. The subscriber shall bear the costs associated with any changes or modifications to the telecommunications services, communication equipment, etc., used by the subscriber for the Service, or changes in the method of use by the subscriber, necessitated by a modification of the Terms of Service pursuant to Article 2 (Modification of Terms of Service) or the modification/termination of the Service pursuant to this Article. The Company shall not be liable for any damages incurred by the subscriber as a result.

 

Article 7 (Application for Contract)

 A person wishing to apply for a service contract (hereinafter referred to as the "Applicant") shall apply using the method determined by the Company, after consenting to the Terms of Service.

2. The subscriber (including the Applicant; the same applies hereinafter in this Article) acknowledges that the accuracy of the information provided to the Company during the application, service use, or otherwise is an essential condition for the application, continued use of the Service, and continuation of the service contract, and that any violation of this is a critical condition affecting the acceptance of the application and the continued ability to use the Service.

3. If the information provided to the Company at the time of application, during service use, or otherwise contains personal information, the subscriber shall obtain consent from the individual concerned to provide such personal information to the Company.

4. The Company may request the Applicant to submit documents to verify the contents of the application, and the Applicant shall comply. The Company may choose not to provide or may suspend the provision of the Service until the contents of the application can be verified.

5. The subscriber consents to the Company providing the subscriber's information to entrusted parties, etc., to the extent necessary for the provision of the Service.

6. The Company will review the contents of the application in accordance with its review standards.

 

 Article 8 (Formation of Contract)

The service contract is formed at the time the Company dispatches a notification regarding the service start date or other acceptance of the application.

2. The Company may refuse an application in the following cases, and in the case of an application via online sign-up, the Company may revoke its acceptance of the contract. However, we will provide absolutely no explanation regarding the reasons for refusal or revocation.

(1)   When the Applicant falls under, or is likely to fall under, either Paragraph 1 or Paragraph 2 of Article 19 (Suspension of Use).

(2)   When the Applicant has previously fallen under either Paragraph 1 or Paragraph 2 of Article 19 (Suspension of Use), or has committed similar acts in other services provided by the Company.

(3)   When the Applicant has entered false information on the application form (including cases where notifications to the provided contact address are undeliverable), when the application contents cannot be verified because materials to verify the application contents are not submitted, or when the Applicant's intent cannot be confirmed.

(4)   When the payment method designated by the Applicant cannot be used due to a suspension of use by a financial institution, etc.

(5)   When the Applicant is a minor or other person with limited legal capacity and has not obtained the consent of a guardian.

(6)   When the Applicant does not meet the review standards established by the Company as a result of the review stipulated in Article 7 (Application for Contract), Paragraph 6.

(7)   In addition to the preceding items, when there are obstacles to the performance of the Company's business, such as technical difficulties or difficulty in maintenance.

4. If the Company refuses an application or revokes its acceptance, the Company shall notify the Applicant to that effect. However, even if the notification does not reach the Applicant, the service contract shall not be formed, and the revocation shall be valid.

 

 Article 9 (Changes to Service Content, etc.)

If a subscriber wishes to change the contents of the Service, they shall apply for the change using the method separately determined by the Company. The scope of service contents that can be changed shall be within the range designated by the Company. In addition, the provisions of Article 7 (Application for Contract) shall apply mutatis mutandis to applications for change.

2. The Company may request the Applicant to submit documents to verify the contents of the application, and the subscriber shall comply.

3. If the application in Paragraph 1 is accepted, the Company shall notify the subscriber to that effect.

4. When an application under Paragraph 1 is submitted, if it does not meet the review standards established by the Company, or if there are obstacles to the performance of the Company's business, such as technical difficulties or difficulty in maintenance, the Company may choose not to accept the application. In this case, the subscriber will be notified to that effect.

 

Article 10 (Change of Subscriber Information)

 When there is a change in the information registered with the Company (hereinafter referred to as "Subscriber Information"), the subscriber shall promptly complete the registration change procedure. In addition, if the registered content is changed, the Company may request the submission of documents certifying the changed content, and the subscriber shall comply.

2. The Company shall not be liable for any disadvantage caused by the subscriber's failure to perform the registration change procedure stipulated in the preceding paragraph.

 

Article 11 (Succession of Subscriber Status)

If a subscriber's status is succeeded due to a merger or company split of a corporate subscriber, or if an individual subscriber dies, the successor (or heir, the same applies hereinafter) shall immediately notify the Company in writing. If the Company does not approve the succession, the Company may cancel the service contract by providing written notice to the successor within 30 days after receiving the notification. If the Company does not cancel by that date, the successor shall assume all obligations under the service contract.

2. In the case of the preceding paragraph, if there are two or more persons capable of succeeding to the legal status, the Company shall treat one of the persons capable of succeeding to the status as the successor and handle them as the subscriber until the notification from the successor under the provisions of the preceding paragraph is provided.

 

Article 12 (Cancellation of Service Contract)

 The Company may immediately cancel the service contract without prior notice or demand if any of the following circumstances apply.

(1)   When the Company suspends the provision of the Service based on Article 19 (Suspension of Use), Paragraph 1 and Paragraph 2, and the reason for the suspension is not resolved within 14 days from the date of suspension.

(2)   When there is a reason under any of the items of Article 19 (Suspension of Use), Paragraph 1, and it is deemed likely to significantly hinder the provision of the Service.

(3)   When the payment method designated by the subscriber becomes unavailable due to a suspension of use by a financial institution, etc., and a replacement fee payment method is not notified within the period determined by the Company.

(4)   Subscribers who deal with the Company in bad faith or in an insincere manner.

(5)   When the Company requests the subscriber to present identification and the subscriber fails to comply.

(6)   When the Company determines unauthorized use by the subscriber.

(7)   In the case of the preceding item, the Company shall delete the subscriber's server and data, and report the incident to the police.

(8)   When there is no prompt reply from the subscriber to an inquiry from the Company.

(9)   The contract will be canceled after a certain period of time for subscribers who are not using the Service.

(10) When payment is not made by the invoice due date and 1 week has passed.

2. When the service contract is canceled pursuant to the provisions of the preceding paragraph, the Company shall notify the subscriber to that effect at the email address provided by the subscriber (hereinafter referred to as the "Contact Email Address"). However, even if this notification does not reach the subscriber, it shall not affect the measures in this Article in any way.

3. Regardless of the reason, all obligations of the subscriber related to the use of the provided service at the time of termination of the service contract will not be extinguished after the termination of the service contract until the obligations are fulfilled.

 

Article 13 (Management of Accounts and Passwords)

The subscriber shall strictly manage the accounts and passwords provided in the Service, and take thorough measures to ensure that unauthorized use does not cause damage to the Company or third parties.

2. Applications, notifications, and use of services performed using the assigned accounts and passwords are presumed to be by the subscriber or a person duly authorized by the subscriber, and except in the case of unauthorized access, are deemed to be acts performed by the subscriber.

3. If a subscriber discovers that their account or password has been used in an unauthorized manner by a third party, they shall immediately contact the Company to that effect.

4. The Company shall not be liable for any damages resulting from the leakage or unauthorized use of accounts and passwords, except in cases where the Company is guilty of willful misconduct or gross negligence.

5. If unauthorized use occurs or is likely to occur due to the leakage of accounts and passwords, etc., the Company may forcibly change the password. When the password is changed, the Company shall notify the subscriber to that effect.

 

Article 14 (Compliance with Usage Methods)

 The subscriber shall use the Service in compliance with the technical conditions and other usage methods set forth in the Terms of Service.

 

Article 15 (Prohibited Acts)

In using the Service, the subscriber shall not engage in the following acts.

(1)   Acts that violate or threaten to violate laws and regulations, or similar acts.

(2)   Acts that discriminate against or slander the Company or third parties, or acts that infringe or threaten to infringe on personal rights such as honor, credibility, and privacy.

(3)   Acts of collecting or acquiring personal information and other information concerning third parties through deception or other unauthorized means, or similar acts.

(4)   Acts of illegally disclosing or providing personal information to a third party without the consent of the individual, or similar acts.

(5)   Acts that interfere with or threaten to interfere with the Company's provision of the Service.

(6)   Acts of using the Service in a manner or mode that hinders the communications of third parties, or acts that threaten to do so.

(7)   Acts of unauthorized access to computers, telecommunications facilities, etc. operated by the Company or third parties, cracking, attacking, acts of using the Service in a manner or mode that hinders computers, telecommunications facilities, etc. operated by the Company or third parties, acts such as posting information to promote such acts, or similar acts.

(8)   Acts of using or providing to third parties, via the Service, computer programs that interfere or threaten to interfere with the business of others, such as computer viruses, or acts that threaten to do so.

(9)   Acts of illegally using the ID or password of another person, or similar acts.

(10) Double accounts are prohibited. Accounts are limited to 1 person per subscriber.

 

Article 16 (Restriction of Use in Emergencies)

 When a natural disaster, incident, or other emergency occurs or is likely to occur, the Company may restrict or suspend the provision of the Service.

 

Article 17 (Restrictions on Service, etc.)

 In addition to the cases under the provisions of Article 16 (Restriction of Use in Emergencies), when a large volume of communication is predicted to occur, or when the quality of the Service falls below the standards established by the Company, the Company may restrict the use of the Service within a reasonable scope, such as restricting communication speed.

(1)   When the traffic volume within a certain period in a specific service contract exceeds the standard established by the Company, the Company may restrict or disconnect that communication.

(2)   To ensure fair usage among users and to smoothly provide the Service, the Company may restrict the use of the Service, such as limiting the communication speed for video playback, file transfers, and other communications that continuously and heavily occupy bandwidth.

(3)   When the Company suspects that acts such as unauthorized access, cracking, or attacking are being performed on the Company's equipment, it may restrict access or temporarily suspend use from specific IP addresses, countries/regions, etc., presumed to be related, such as the source or transit point of such acts.

(4)   For the purpose of restrictions on services, etc., stipulated in this Article, the Company may collect, analyze, and accumulate information regarding the subscriber's use of the Service (including information registered by the subscriber, information managed by the subscriber, and access status to the Company's equipment).

 

Article 18 (Suspension of the Service)

As a general rule, the Company will operate this system 24 hours a day, every day, and will perform its tasks with the care of a good manager. However, the provision of the Service may be suspended in the following cases.

(1)   For unavoidable reasons due to construction or maintenance and repair of the Company's system equipment and incidental facilities for providing the Service.

(2)   When the telecommunications line equipment provided to the Company by a telecommunications carrier is unavailable due to the convenience of said telecommunications carrier.

(3)   When provision of the Service is difficult due to natural disasters, war, acts of terrorism or other destructive acts, or other emergencies.

(4)   When provision of the Service is difficult due to disasters, power outages, other reasons beyond the Company's control, or other reasons not attributable to the Company's circumstances.

2. When suspending the provision of the Service based on the preceding paragraph, the Company shall notify the subscriber in advance of the fact, the reason, and the duration. However, this shall not apply in urgent or unavoidable cases. The Company shall not be liable even if the subscriber suffers damages due to the suspension of the Service as stipulated in this Article.

 

Article 19 (Suspension of Use)

The Company may suspend the use of all or part of the Service if the subscriber falls under any of the following items.

(1)   When failing to fulfill obligations under the service contract.

(2)   When violating the provisions of subscriber obligations or other subscriber obligations stipulated in the Terms of Service.

(3)    When causing an excessive load or significant hindrance (including, but not limited to, damage to equipment or data) directly or indirectly to the Company or a third party regarding the use of the services provided by the Company.

(4)   When a claim is made regarding the Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Right to Demand Disclosure of Identification Information of the Sender, and the Company has a reasonable ground to determine that the claim is appropriate.

(5)   Additionally, when the Company deems it inappropriate.

2. When taking measures pursuant to the provisions of this Article, the Company shall notify the subscriber to that effect at the Contact Email Address. However, even if this notification does not reach the subscriber, it shall not affect the measures in this Article in any way.

 

Article 20 (Refunds)

As a general rule, we do not issue refunds after applying for the Service. However, if a refund request is made within 2 days after application, and if the Company is not at fault, the amount minus a 5% settlement agency fee will be refunded using the method specified by the subscriber.

 

Article 21 (Fees)

Fees for the Service and handling fees related to procedures under the service contract (hereinafter collectively referred to as "Fees") shall be stated on the AGAMES website (https://agames.jp).

 

Article 22 (Payment Methods for Fees, etc.)

The subscriber shall pay the Fees, etc. by the date designated by the Company or the financial institution, etc. (including credit cards, the same applies hereinafter), using a method applied for by the subscriber from the following items and approved by the Company.

2. Detailed provisions regarding payment shall be in accordance with the contract terms between the subscriber and the financial institution, etc. In the event of a dispute between the subscriber and the financial institution, etc., it shall be resolved by both parties, and the Company shall bear no responsibility.

3. If Fees, etc. cannot be billed using the payment method designated in Paragraph 1, the Company may bill the Fees, etc. by invoice or any other method to the subscriber's address (including the registered address in the case of a corporation), Contact Email Address, etc., and the subscriber shall pay the Fees, etc. in accordance with said billing. In this case, the Company may charge the subscriber for the costs incurred in said billing.

4. Because the fees for the Service are on a prepaid basis, the subscriber has no obligation to pay invoices issued by the Company. However, if the billed amount is not paid, the services provided by the Company will be suspended and canceled.

5. Refunds by cash or other methods cannot be made to subscribers who paid fees using a credit card.

6. If the subscriber fails to pay the fee by the deadline date, the Company shall additionally bill a late fee calculated at an annual rate of 14.6% (1.217% per month) on the unpaid amount for the number of days from the day following the payment deadline until the actual payment date.

7. The late fee shall be paid along with the unpaid amount when the subscriber pays the unpaid amount, and the Company reserves the right to suspend the provision of services until the subscriber pays the late fee.

8. Regarding the billing of late fees, the Company shall provide appropriate notice to the subscriber, and even if the notice does not reach the subscriber, the right to bill the late fee is not lost.

 

 Article 23 (Disclaimer)

Unless otherwise specified, the Company does not guarantee that service suspensions, delays, or other issues related to service provision will not occur due to the status of telecommunication facilities, the usage status of other users, increased traffic on connecting lines, or other reasons. The Company assumes no responsibility whatsoever for any direct or indirect damages resulting from such issues, regardless of foreseeability, and regardless of legal liability or express/implied warranty liability.

2. To the subscriber or any other person, regarding the results of using the Service, the Company makes no express or implied conditions, representations, or warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement of rights.

3. When using the Service, the Company does not back up subscriber data, and therefore assumes no responsibility for data loss for any reason whatsoever.

4. The Company bears no responsibility for actions taken by the Company in accordance with the Terms of Service, etc.

 

 Article 24 (Responsibility for Use)

 If the subscriber causes damage to another subscriber or a third party in connection with the use of the Service, or if a dispute arises between the subscriber and another subscriber or a third party, the subscriber shall resolve it at their own expense and responsibility, and shall cause no inconvenience or damage to the Company.

2. If the subscriber causes damage to a third party by using the Service, and as a result, the Company suffers damages, the subscriber shall compensate the Company for such damages.

 

Article 25 (Damages)

Regarding the service contract, etc., the scope of liability for damages owed by the Company to the subscriber is limited to ordinary damages actually incurred by the subscriber due to the Company's willful misconduct or gross negligence, and the amount of damages shall not exceed the amount specified below.

(1)   The subscriber's usage fee for the Service incurred in the past 3 months, counting from the month in which the date the incident occurred belongs.

(2)   If the period of use of the Service is less than 3 months, counting from the month in which the date the incident occurred belongs, the total amount of the usage fee for the Service incurred during that period (fractions of less than a month are rounded down).

 

Article 26 (Exclusion of Anti-Social Forces)

The Applicant and the subscriber assert to the Company the matters listed in the following items.

(1)   That they themselves are not an organized crime group, an organized crime group member, a person for whom 5 years have not elapsed since ceasing to be an organized crime group member, a quasi-member of an organized crime group, an enterprise affiliated with an organized crime group, a corporate extortionist, or any other person equivalent to these, or a member thereof (hereinafter collectively referred to as "Anti-Social Forces").

(2)   That their executives (directors, executive officers, operating officers, members executing operations, auditors, or persons equivalent to these) are not Anti-Social Forces.

(3)   That they are not concluding this contract by having Anti-Social Forces use their name.

(4)   That they will not, by themselves or using a third party, engage in threatening behavior or use violence against the other party regarding this contract, or interfere with the other party's business or defame their credibility using fraudulent means or force.

2. If the Applicant or subscriber falls under any of the following items, the Company may immediately cancel this contract without requiring any demand.

(1)   When it is found that a declaration or representation contrary to the assertions in Item 1 or Item 2 of the preceding paragraph was made.

(2)   When it is found that this contract was concluded contrary to the assertion in Item 3 of the preceding paragraph.

(3)   When an act contrary to the assertion in Item 4 of the preceding paragraph is performed.

3. If this contract is canceled pursuant to the provisions of the preceding paragraph, the canceled party must compensate the Company for the damages suffered by the Company.

4. If this contract is canceled pursuant to the provisions of Paragraph 2, the canceled party may not make any claim whatsoever against the Company regarding the damages arising from the cancellation.

 

Article 27 (Protection of Personal Information)

The Company shall separately stipulate the management of personal information and technical, sales, or other operational information provided by the subscriber to the Company in connection with the provision of the Service in the "Privacy Policy".

2. The Company will build a system to protect handled personal information and specific personal information, and after sufficiently recognizing and analyzing the risks related to its handling, will take necessary and reasonable safety control measures (supervision of employees and entrusted parties who handle personal information, introduction of systems to protect against unauthorized access or unauthorized software, etc.) to prevent the leakage, loss, or damage of personal information and specific personal information. In addition, when detecting new risks that could lead to the leakage, loss, or damage of personal information and specific personal information, corrective measures will be taken without delay.

 

Article 28 (Regarding the Use of Cookies)

The website operated by the Company, the AGAMES website (https://agames.jp), incorporates a technology called "Cookies" to provide better services to users. "Cookies" are a technology that stores certain data on the user's device via the web browser when the user accesses a website, making it possible to identify the user when accessing the same website next time. They are used for the purpose of ensuring security and providing appropriate information. Please note that you can disable Cookies by changing your web browser settings, but doing so may result in you being unable to use some services on the website.

■ Sent Information

Certain data related to the website stored on the user's device when the user accessed the website.

■ Purpose of Information Use

To provide appropriate information / To ensure security

■ Handler of Information

Anjin LLC

 

Article 29 (Regarding the Use of Google Analytics)

In order to understand users' access status to the website, the Company uses Google Analytics to collect access history. Data collected through the use of Google Analytics is managed based on Google's privacy policy. Please check the Google website for the Google Analytics Terms of Service and Privacy Policy.

■ Google Analytics Terms of Service

http://www.google.com/analytics/terms/us.html

■ Google Privacy Policy

http://www.google.com/intl/en/policies/privacy/

 

 Article 30 (Non-Disclosure of Communications Secrecy)

 Except in cases where disclosure is legally permitted (including legitimate self-defense, emergency evacuation, etc.), the Company shall not disclose or provide to anyone, including the subscriber, the "Secrecy of Communications," such as access records to the Company's equipment or other records held by the Company that may identify individual communications. The Company shall not be liable for any direct or indirect damages arising from this.

 

Article 31 (Governing Law and Jurisdiction)

All disputes arising out of the Terms of Service, including the presence or absence of the application of the Terms of Service, etc., shall be resolved by applying Japanese law, and the Yokohama District Court or Kamakura Summary Court shall be the exclusive agreement jurisdictional court of the first instance.

 

Article 32 (Severability)

Even if any provision of the Terms of Service, etc., is determined to be illegal, invalid, or unenforceable by laws, regulations, courts, etc., the other provisions shall remain continuously and fully effective.

 

Revised and Enforced: May 2, 2026